Webroot antivirus is the popular security software which gives user friendly interface and secures your device from emerging threat. You can install this antivirus easily through www.webroot.com/safe. But some of the customer faces issues while installing Windows. In this blog, you will read the solution to fix Webroot not Allowing Window Updates.
Solution To Fix Webroot not allowing Window Update:
1. Uninstall Webroot Antivirus:
In case, the user is facing problem while updating Windows, then they can uninstall Webroot antivirus from their computer system.
For uninstalling Webroot from Windows XP, you should click on Start button, and then just click on Run option. Here in the Run window, you should type “APPWIZ.CPL”, and just tap on Enter key. For Windows Vista/Windows 7, you should tap on Start option, or just click on the Window icon. Then in the Search field, should type “APPWIZ.CPL”, and just tap on Enter key. For Windows 8, you just have to move the cursor to the bottom right hand side of the screen just to open the Charm Bar menu. After this, click on Search, and then you should type “APPWIZ.CPL”, and just hit on Enter key. And for Windows 10, in the Cortana Search box, you just have to type “APPWIZ.CPL”, and tap on Enter key.
Here, the Control Panel open ups, and you will be able to view list of all programs currently installed in your device.
Just scroll down the programs list, and just locate the Webroot Antivirus program.
After locating the Webroot SecureAnywhere , just click on it and the click on Uninstall button.
If it prompts for the confirmation, just tap on the Yes button to continue.
Here, you have to clear the captcha, and tap on Enter key.
At last, Webroot delete itself from your computer. After this, you can install all the necessary updates.
2. Reinstall Webroot Antivirus:
You should open the web browser in your device.
Just go to the website of Webroot antivirus i.e. webroot.com/safe to download the setup file.
After this, just click on the My Account option and then sign in to your Webroot account.
Now, just enter your Email Address and password and then you should click on the Login button.
Then, you will see a page open up with your Account details, then just go to My Subscription tab.
You should click on the download button which is next to Webroot Product just to install it in your device.
Now, the download process will start automatically in your browser.
After this, just double-click on the downloaded setup files for installing the Webroot product in your device.
Here, the setup wizard will display on your computer screen, just select your language and hit on Next button.
Then, just enter your 20-digit Keycode.
Now, just follow the directions which displays on your screen and just click on Agree and Install button.
After the installation process complete, you should open your new Webroot software and just run the scan.
The above method will help you to solve the error when Webroot not allowing Window Updates. If in case, you are still problem, then you should call the expert of Webroot team via www.webroot.com/safe.