Webroot antivirus is the incredible security solution which offers complete protection to your device from threat. The user can easily install this software just by going to the official website of Webroot through www.webroot.com/safe. But sometimes the user faces error while installing Webroot antivirus in their devices. Hence, in this blog you will get the all the solution to fix the errors which you are facing while installing Webroot antivirus.
In case, you are receiving error messages when you try to install Webroot Antivirus in your device, then you should check the following thing:
You should check that Are you typing the correct keycode? Because, sometimes the characters i/1, o/0, s/5, appear to be same, and by mistake the user type the another character.
If you are installing Webroot Antivirus from a CD, then you should make sure that you note each letter or number properly. In case, if you are not sure about the character, then you should try it both ways.
If you are installing from an email, then you should copy and paste the keycode directly into the installer. And if you want to copy and paste your keycode, then you should highlight the full keycode with your mouse, and then right-click the selection and after this, you should select Copy from the context menu. Where it ask for the keycode, there you should place your cursor in the keycode entry box, and then right-click, and then select Paste from the context menu.
If you have a previous version of Webroot installed in your device then this might be blocking the installation of the new software. For this you should uninstall the previous version and then install the newer version of Webroot in your device.
You should check that you are using the correct installer or not. If in case, you are using an older CD or file, then you should use the newest version to install. Here, you can also request to have the current installer which will be sent to you through email.
You should check if you have purchased the current installer at Best Buy.
If you are receiving error message, “The keycode could not be verified at this time. Ensure that SecureAnywhere is allowed to connect to the Internet and try again”. Here, you should check that when you are installing Webroot antivirus in your device, there should be proper internet connection. And if the previous version of Webroot is installed then you should remove the pervious version and then install the newer version of Webroot antivirus in your device.
You must check that you are not typing the Invalid or Unknown Keycode.
The above are some of the mistakes which the user usually do, while installing Webroot Secure Anywhere in their device. But if the customer need assistance or support then they must consult to the customer care of Webroot antivirus through www.webroot.com/safe.