How To Troubleshoot If Password Request Cannot Be Processed in Webroot?

Webroot is the best security product which ensures full security to your device from threat and can install via www.webroot.com/safe. In this blog, you will read the solution of this issue if Password request cannot be processed.

Reasons of this Webroot Issue:

1. The reasons of this Webroot issue, then you must check Webroot Account which the users have created is confirmed or not.
2. After you reset the account, then you need to enter the valid credentials. If in case, you enter the wrong credentials many times, then it will block your Webroot Account.
3.  If incase, your device is unable to access your Webroot Online Account or if your Webroot software is outdated,  then to remove the issue you should install the new updates.

Method To Fix If Password Request Cannot be Processed:

1. Create Webroot Account:

1. Here, first you need to open the web browser on your gadget and then navigate to the Webroot Sign Up option.
2. After this, you need to tap on Create Account button.
3. Now, you need to fill all the necessary details about the registrations.
4.  Then, you must enter your Webroot Product Key which is present at the backside of the retail card which you have purchased from the market.
5.  At this point, you need to enter your email address. Just keep in mind this email address will also work as your username.
6.  Next, you need to write the strong password which contains alphanumeric characters. After this, you should re-enter the same password in order to verify it.
7.  Then, you need to create your security question, and it can be both number and word.
8.  If in case, you forgot your password, then here, you need to enter your security question answer in order to re-login the account.
9. At last, you need to tap on the Register Now button. Now your Webroot account is ready and you just need to confirm it.

2. Confirm your Newly created Webroot Account:

1. In order to confirm your Webroot account, first you need to open your email account.
2. After this, you should check the inbox of the email account in which you have received the email from the Webroot.
3. Now, you should visit to the email which you have received from the Webroot Antivirus.
4.  Then, just open that email and you need to read the instruction carefully.
5.  At this point, you will see the Confirmation link which is there inside the email. Here, you have to tap on this link.
6. Next, you need to enter the Personal Security Code which you have created when you create the Webroot account.
7. At last, you need to tap on Confirm Register Now button and after this, you can use your Webroot account.

The above method helps to resolve the issue, if Password request cannot be processed. If the user need any kind of assistance, then the user can visit to the site via www.webroot.com/safe.

Also read – How to Use Firewall/ Web Shield Protection in Webroot?