If Webroot Caused Issues then How to Troubleshoot it?

Webroot antivirus is the amazing software which is designed to give the user complete internet security against online attacks. This antivirus secures your device from malware and viruses. You can install this cost effective software through webroot.com/safe. This software gives unique protection features like firewall setting, parental control, reliability, compatibility and web cam protection. It can be used on Window OS, Mac, Laptop, Computers and Android Phones. As hackers are continuously stealing your personal information through various ways, in that case Webroot protects your device and data from emerging threat and stops unauthorized access.

Webroot gives user friendly interface and it is easy to use but some people has to face some kind of issues while installing Webroot or because incomplete installation of Webroot in their devices. In this article, you will read how to troubleshoot any issue caused by Webroot.

Read Also – How can you Troubleshoot the Error “Webroot not Refreshing or Working”?

How to Troubleshoot Any Issue Caused By Webroot?

  1. Shut Down Webroot: First of all, go to the bottom-right hand side of your computer screen, and then right-click on the Webroot icon which is near to the laptop battery icon. Now in the appearing window menu, you have to choose Shut down protection. Then it will ask for the confirmation for shutdown, just click on Yes button. Here you have to type the captcha to shut down the Webroot antivirus in your device. Now check the issue is solved or not. If the issue is not solved then follow the next step.
  2. Check Webroot has blocked An Application: Sometimes Webroot block the suspicious filewhic results in error so you must check the files which are blocked by Webroot. For this, first you have to open your Webroot application. Then you have to click on PC Security just to check the details of the previous scan. Now, you should click on the Quarantine tab. If Quarantine is red, then the threats have not been scanned. If it is green in color, then the threat files have been discovered. In this case, you can delete or restore these files at your own risk. After this, check whether the issues is fixed or not. If it is not fixed then follow the next method.
  3. Uninstall Webroot: First you have to click on the Start button and then you have to go to the Control Panel. After this, you should choose Programs option. Now on the left panel, you have to select to Uninstall a Program. Here from the list of software, just go to the Webroot antivirus. Then you have to right-click on Webroot and then just choose it to uninstall. Now the wizard will ask for the permission to remove the software. Here, just follow the on screen instruction to uninstall Webroot antivirus. At the end, check the issue is fixed or not.

This method will help you to troubleshoot the problem caused by Webroot. If you are still facing any kind of issues then you can contact to the customer care executives anytime. You can also go to its site of Webroot antivirus via www.webroot.com/safe.

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