What Basic Issues Which Users Face While Installing Webroot in Windows?

Sometimes, users face Webroot installation issues, so in this blog you will read the basic Webroot installation problem With Windows. For help, hit on www.webroot.com/safe.

Basic Webroot Installation Problem with Windows:

1. System Requirement For Installing Webroot Antivirus:

Before installing Webroot antivirus in your device, you should first check the System requirement.

Windows Operating System:

Windows 10 (32-bit & 64-bit)

Windows 8 & 8.1 (32-bit & 64-bit)

Windows 7 (32-bit & 64-bit all Editions)

Windows Vista (32-bit all Editions) & (64-bit SP1 and SP2)

Mac Operating System:

Mac OS X 10.9, 10.10, 10.11

Mac OS 10.12

Mobile Operating System:

Android 4.4 (KitKat) or later

iOS 10 or higher

Required Minimum of 2GB RAM

15 MB space should be there on the hard disk

Support Web Browser:

Google Chrome

Apple Safari

Internet Explorer 9.0 or later

Internet Connection should be of high-speed for downloading and installing Webroot.

When you upgrade your device, it will automatically restart with the new setup.

2. Uninstall Previous Version of Webroot on Windows:

If the user is installing new Webroot antivirus software in their device but you already have a Webroot software installed in it, then you should first uninstall the previous version of antivirus.

For this, you should tap on the Start button in your Windows. After this, you need to tap on the Control Panel in the pop-up menu. Now, you should navigate to the Programs option in the Control Panel window. Then in the left side of the Window, you need to select Uninstall a Program. Here, you need to visit to the older version of Webroot and then right-tap on it. At this point, you should select Uninstall option and then follow the Wizard instructions just to finish the process. If the older version is removed from your device, then you should install the new version of Webroot antivirus software in your device and then check Webroot uninstall or installation problem is still there or not.

3. Run Webroot Upgrade and Cleanup Tool on Windows:

If Webroot won’t uninstall, then the user should run the Webroot Removal Tool in their Windows computer. But before you run this tool, the user should create a System Restore Point in their device. For creating a System Restore Point, you should hit on the Start button in Windows and then right-tap on your computer system from the pop-up menu and then select Properties. Here, from the left side of your PC, you should select System Protection. Then in the next System protection window, then select to Create. It will redirect you to the page and then you should type the name of your restore point. At this point, you will see the automatic restore point will start creating.

When you create a System restore point, then you should run the Webroot Removal tool.

For this, you need to open a web browser and then download the Webroot new version and Cleanup Tool setup file. When you finish downloading, then just double-hit on the WRUpgradeTool.exe. It will begin a Cleanup Wizard and then follow the instructions. When the Webroot Cleanup is finished, then “Removal procedures has been completed” in your computer system. Next, you should Restart your computer. And then you will see that your device is clean from left-over of Webroot file and then you can install Webroot antivirus.

For help, the customer should navigate to Webroot official site via www.webroot.com/safe.

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