How Webroot Helps to Fix If Remote Desktop Connection is Not Working?
In some cases, user faces the issue of Remote Desktop Connection is not working if the remote access to the server is not turn on. To fix this issue, the user should scan your machine with Webroot software via www.webroot.com/secure. In this blog, you will learn the method to fix Remote Desktop Connection is not working.
Method to Fix If Remote Desktop Connection is Not Working:
1. Check your Internet Connection:
Keep in mind that the Internet is necessary for Remote Desktop connection to connect with other device. And then check if the internet connection is proper.
2. Verify Remote Connections are Allowed:
To verify remote connection, you should visit to Search and then write remote settings. After this, you should open the option Allow Remote connections to your computer. At last, you should check the option of Allow remote connections to this computer and then tap on OK button just to save changes.
3. Delete Credentials from Remote Desktop:
For this, you should tap on Windows key + S altogether and then enter remote desktop. After this, from the menu you need to hit on Remote Desktop Connection. At this point, you should hit on Advanced tab, which is followed by the Settings button. At last, you should tap on Delete Credentials.
4. Disable Custom Scaling:
First of all, you should hit on Windows key + I altogether to open Settings. After this, you need to choose the System option. If you find custom scaling is turned on, then tap on Turn off custom scaling and sign out.
5. Change Firewall Settings:
The user should visit to Search and then write firewall. After this, you should open Windows Defender Firewall. Now, you should visit to Allow an app or feature through Windows Firewall. Then, you should hit on Change Settings. At last, you should check the option of Remote Desktop and tap on OK button to save changes. The user should install Webroot antivirus in their device via www.webroot.com/secure and scan their device to remove malware issues.
6. Change your Registry:
If you want to change your Registry, then you should tap on Windows key + R at the same time and write regedit. After this, tap on OK button to start Registry Editor. Now in the left side, you should visit to
HKEY_CURRENT_USERSoftwareMicrosoftTerminal Server Client key
In the right side, you should right-tap on the space and then select New > DWORD (32-bit) Value.
Here, you should enter RDGClientTransport, this is the name of the new DWORD. Then, you should double-tap on the newly created RDGClientTransport DWORD in order to open its properties. At the end, you should set Value data to 1 and then tap on OK button to save changes.
7. Change your Public Connection to Private:
The user should change public connection to private by tapping on the network icon which is located in the bottom right side of the Taskbar and then tap on the network connection. After this, you should tap on the network connection name. At last, you should choose Private as your network profile.
Through this way, you can fix the issue of Remote Desktop Connection is not working. For the easy installation of Webroot software, go to webroot.com/secure.